My first issue with wolfram was the ridiculous (java-powered ?) login window. Used to be one didn't need to sign in to get the basic service, now one does, through a messy login window that forgets your password even when you've told it to remember all the details.
Just now, I was trying to save myself the hassle of multiplying out a bunch of binomials, but I couldn't even connect to the stupid server - what a waste of time ...

Does anyone else have these kinds of problems trying to use wolfram, or, as a friend of mine suggested, know if they give preferential treatment to paid users than non-paying users ?