No stats on Box
Posted: Fri Apr 20, 2012 6:10 pm
I seem to have no access stats on my files in Box all of a sudden. It seems to want me to upgrade to get stats.
Anyone else noticed this?
Anyone else noticed this?
Oolite Bulletins
For information and discussion about Oolite.
https://bb.oolite.space/
No stats on Box
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Re: No stats on Box
Posted: Fri Apr 20, 2012 6:14 pm
Hmm, I had them this morning, but a quick check now shows they're conspicuously AWOL...
Re: No stats on Box
Posted: Fri Apr 20, 2012 6:22 pm
The stats were playing today, in the morning I had no stats, during noon they were back and no stats now. I think it may be due to some software upgrade or their policy may change to support stats for only paid accounts.
Re: No stats on Box
Posted: Fri Apr 20, 2012 6:26 pm
I really hope that is it. Their log-in has been a bit flaky today... hmm.Okti wrote:I think it may be due to some software upgrade
Re: No stats on Box
Posted: Fri Apr 20, 2012 6:35 pm
Well to be on safe side I am joining the queue for Smivs's Online 
Re: No stats on Box
Posted: Fri Apr 20, 2012 6:43 pm
<Smivs quietly checks his firewall settings>
Re: No stats on Box
Posted: Sat Apr 21, 2012 7:05 am
Just checked my account settings.. download stats tracking is now a pay-for feature only.. mongrels.. 
Re: No stats on Box
Posted: Sat Apr 21, 2012 7:09 am
Time for a mass exodus to somewhere more suitable?
Re: No stats on Box
Posted: Sat Apr 21, 2012 12:14 pm
Quite possibly! Box will lose a lot of personal customers if this stays as is!Thargoid wrote:Time for a mass exodus to somewhere more suitable?
Re: No stats on Box
Posted: Sat Apr 21, 2012 3:34 pm
I'm not amused.
Where would that be? Does anybody know of a free file hosting service that still offers download statistics?Thargoid wrote:Time for a mass exodus to somewhere more suitable?
Re: No stats on Box
Posted: Sat Apr 21, 2012 3:59 pm
Well, there's a few free web hosting companies, some even offering unlimited bandwidth.
The downside would be you'd have to use server log analysing software to find those stats out.
On the upside, some rudimentary log analysing features are already included in most packages!
The downside would be you'd have to use server log analysing software to find those stats out.
On the upside, some rudimentary log analysing features are already included in most packages!
Re: No stats on Box
Posted: Sun Apr 22, 2012 12:57 am
Re: No stats on Box
Posted: Mon Apr 23, 2012 8:41 pm
I contacted box.com and asked if they were considering an alternative personal account with statistics. They replied very quickly (within an hour).
The news is good I suppose.
The news is good I suppose.
Hi,
Thanks for your message. It is always wonderful to hear from happy customers. I am very sorry for the inconvenience. With an update that we did last week, this feature was incorrectly marked as a feature for paid users. We are working on reverting this back so that all users have access to the shared link access stats. Again, I am very sorry for the inconvenience. This should be resolved soon.
I hope that helps. If there is anything else I can do for you, please let me know. And, thanks for using Box!
Sincerely,
Box Support
Re: No stats on Box
Posted: Mon Apr 23, 2012 8:45 pm
Ah, good news... thanks, Gimi. At least you got a reply from them... I didn't!
Re: No stats on Box
Posted: Mon Apr 23, 2012 8:57 pm
Indeed, although I wonder how many users they might have lost over it already. I'd seriously begun looking around for an alternative. Glad I can put that on hold now 