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Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 4:05 pm
by Smivs
Ah, I just thought it might catch their attention. Do we know who they are - can this be done?
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 4:12 pm
by Cody
Smivs wrote:Do we know who they are...
I can only surmise several usernames, based on date of joining and
type - I cannot be certain, though.
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 4:24 pm
by DaddyHoggy
I sent several activation reminders and also sliced up Eteweery who had a spam email address...
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 4:25 pm
by Cody
DaddyHoggy wrote:I sent several activation reminders and also sliced up Eteweery who had a spam email address...
<nods approvingly>
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 5:40 pm
by Smivs
DaddyHoggy wrote:I sent several activation reminders and also sliced up Eteweery who had a spam email address...
Good
Man Crow! I'm glad you were able to have a snack while you were rescueing the 'lost souls'
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 6:25 pm
by DaddyHoggy
Smivs wrote:DaddyHoggy wrote:I sent several activation reminders and also sliced up Eteweery who had a spam email address...
Good
Man Crow! I'm glad you were able to have a snack while you were rescueing the 'lost souls'
There's something wondrously uplifting about hacking and slashing to the sound of Jingle Bells played to the gentle, colourful flicker of my Christmas fairy lights.
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 7:38 pm
by Shipbuilder
I don't know if this was ever resolved but I had some problems when I originally attempted to register as briefly discussed in the thread below.
Is it possible that we may be loosing some potential new members due to this problem ?
https://bb.oolite.space/viewtopic.php?f=2&t=11956
Re: New members not receiving activation email?
Posted: Thu Dec 20, 2012 7:56 pm
by Cody
As was mentioned, an Admin contact email address somewhere prominent on the forum main page would perhaps be useful.
Re: New members not receiving activation email?
Posted: Fri Dec 21, 2012 8:12 am
by tinker
I could not agree more, in view of all the problems new and old members have had due to this problem it would a good idea to have an admin email address posted somewhere on the board, if not the front page.
When users have problems the login page does suggest contacting the board admin, but the only address I could find anywhere was the one for Jens which appears to have the same problem. I did email him several days ago and of course did not get a reply, several others may have given up due to what they may perceive as an unfriendly board.
I realise some of the paranoia some people have about posting their email address online, but there has to be some way to help people who get themselves stuck.